Terms, Privacy & Grievance

Acceptance & eligibility

By creating an account or using BiddingPulse, you agree to these Terms. You must be at least 18 years old and capable of entering a binding contract under Indian law. If you're using BiddingPulse on behalf of a business, you confirm you have authority to bind that business.

Where the service is offered. BiddingPulse is intended for, and offered to, users located in India. The auctions and properties we research are within India, our pricing is denominated in Indian Rupees, our governing law is India and our exclusive jurisdiction is the courts at New Delhi (see Section 9). We do not market the service to, target, or knowingly monitor the behaviour of users outside India in any sense relevant to the General Data Protection Regulation (EU), the UK General Data Protection Regulation, the California Consumer Privacy Act, or any similar foreign privacy or consumer-protection law. We make no representation that the service complies with the laws of any jurisdiction other than India.

If you are accessing from outside India, you do so on your own initiative and at your own risk. You are responsible for compliance with any local law applicable to you. If your local law conflicts with these Terms or with how we operate, you must not use the service. We do not undertake any obligation to you under any foreign law, and any rights you may have under such law are not extended or implied by these Terms.

What BiddingPulse is — and isn't

BiddingPulse is an information and research platform. We aggregate publicly available auction data, host a moderated discussion forum, and (in later phases) facilitate first introductions between buyers and independent RERA-registered brokers.

BiddingPulse is not a real estate agent, promoter, listing service, or broker under Section 2(zm) or any other provision of the Real Estate (Regulation and Development) Act, 2016. We do not represent any party to any transaction, do not negotiate, do not list properties for sale, do not accept any advance, booking amount, earnest money or commission linked to any property transaction, and do not earn commission on any sale or transfer.

For the discussion forum and any user-generated content, BiddingPulse acts as an intermediary under Section 79 of the Information Technology Act, 2000, and observes due diligence in accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Subscription & access

Early preview (current). Until 3 June 2026, the DDA Phase 22 residential tender is unlocked free for every signed-in user — area intelligence, layout depictions where available, source rows, and the moderated discussion forum. No payment is collected during the preview. No tier upgrade, unlock, or saved-payment flow is active.

Planned tiers (post-preview). Insight tier: ₹299 per auction one-time, granting access to one full auction's research surface. Premium tier: ₹1,499 per month, with archive access. Broker tier: a flat platform subscription. "One auction" means the source's own grouping (one SARFAESI notice OR one DDA pocket scheme).

Refund & cancellation. Subscription content is delivered immediately upon successful payment. Refunds are available only where required by law — for example, where the service is not delivered, where there is a billing error, or where a statutory consumer right entitles you to one. Cancellation of an auto-renewing subscription stops future billing; it does not entitle you to a refund of the current period. We do not take a cut of any broker–buyer fee, and brokers (when broker tier opens) invoice buyers directly.

User conduct & prohibited content

You are responsible for the content you post. You will not host, display, upload, modify, publish, transmit, store, update or share any information that:

• belongs to another person and to which you do not have any right;
• is defamatory, obscene, pornographic, paedophilic, invasive of another's privacy (including bodily privacy), insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;
• is harmful to a child;
• infringes any patent, trademark, copyright or other proprietary rights;
• violates any law for the time being in force;
• deceives or misleads the addressee about the origin of the message, or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature;
• impersonates another person;
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting to other nation;
• contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;
• is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person.

You will not impersonate another person, scrape the platform at scale, or attempt to circumvent moderation. You will not use BiddingPulse to recruit users to off-platform services before the introduction flow completes. Repeated violations may result in content removal, account suspension or termination.

Broker conduct (when broker tier opens)

If you join BiddingPulse as a broker, you confirm that your RERA registration is current at intake and that you will keep it current. You agree to disclose, in writing within the BiddingPulse conversation thread, any commission interest you may have on non-auction listings you offer to BiddingPulse-introduced buyers. You agree to invoice buyers directly using your own legal name or registered firm name. BiddingPulse is not the merchant of record for any service you deliver and does not collect, hold, or refund any payment between brokers and buyers.

Content & moderation

User discussion posting is available in the early preview. Discussion posts, replies, reports, and edits are screened on submission. Clean items may publish after review, while blocked or borderline cases can move through the human-review appeal flow. We may remove, edit, hold for review, or label content that violates these Terms or our community guidelines. We act on actual knowledge of unlawful content within 36 hours of receipt of a court order or government notification, in accordance with Rule 3(1)(d) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. Voluntary moderation in good faith does not amount to editorial intervention.

You retain ownership of content you post. By posting, you grant BiddingPulse a non-exclusive, worldwide, royalty-free licence to display, distribute, and store the content within the platform, solely for the purpose of operating and improving the service. You can request your content be deleted at any time via the contact paths in the Grievance section below.

If you believe content on the platform violates your rights, infringes copyright, or breaks the law, please raise it via the Grievance mechanism. We will acknowledge within 24 hours and aim to resolve within 15 days.

Disclaimers

BiddingPulse is provided "as is" and "as available." We do not vouch for the accuracy of any individual post, the quality of any broker's services, the truthfulness of broker self-declarations, or the outcome of any auction or transaction. Auction data is aggregated from public sources; layout depictions on the platform are indicative only and are not surveyed cadastral drawings. Every figure should be independently verified at the original source (DDA portal, bank notice, official tender PDF) before any decision.

We do not provide investment, legal, financial, or tax advice. Nothing on the platform should be construed as a recommendation to bid, buy, or otherwise participate in any auction. We do not publish broker fees, ratings, testimonials, quality scores, or rankings.

Liability cap

To the maximum extent permitted by law, BiddingPulse's liability is limited to platform-level remedy: where a substantiated grievance is upheld, we may remove the offending content or broker from the platform. We are not liable for losses arising from broker conduct (fee disputes, service non-delivery, fraud, misrepresentation, transaction failures), nor for losses arising from your reliance on any post or auction data published on the platform, nor for any indirect, incidental, special, or consequential damages.

Aggregate monetary liability, where unavoidable, is capped at the fees you paid BiddingPulse in the twelve months preceding the claim, or ₹1,000 if no fees were paid.

Governing law & jurisdiction

BiddingPulse's decision on a reported issue is final at the platform level. Your independent legal remedies — including consumer fora under the Consumer Protection Act, 2019, the Real Estate Regulatory Authority for Delhi, the Data Protection Board of India, and law-enforcement agencies — remain available to you and are not affected by these Terms.

Modifications

We may update these Terms when our model, features, or regulatory environment change. Material changes will be announced via email and a 14-day notice on the platform before they take effect. Continued use after the notice period constitutes acceptance.

Operating entity & contact

BiddingPulse is operated by a sole proprietorship registered in New Delhi, India. Operating address: Sector 22, Rohini, New Delhi — 110086. The legal name of the proprietor and on-record PAN are disclosed on tax invoices once paid tiers go live, and to regulators or law-enforcement agencies on a valid legal request.

For all general contact, support, broker onboarding, press, and grievance channels, see About. For formal grievance redressal under the IT Rules, 2021 and the Digital Personal Data Protection Act, 2023, see the Grievance section below.

What we cite (factual auction metadata)

Property identifiers, reserve prices, EMD amounts, areas, coordinates, contact officers, and bidding-schedule dates are drawn directly from publicly published source documents — government tender notices and their Annexure listings (e.g. DDA e-auctions), bank notices issued under the SARFAESI Act, court-ordered sale notices, and similar public records issued by the relevant authority. Each fact on the area-research and plot-research pages cites its specific source page and clause within the originating document.

These are factual auction-listing details presented for research and reporting purposes; factual fields are not the subject of copyright (Eastern Book Company v. D.B. Modak, (2008) 1 SCC 1), and government works enjoy specific carve-outs under Section 52(1)(q) of the Copyright Act, 1957. We link out to each official source document on the page where it appears; we do not host copies.

What we deliberately don't store or render

DDA GeoJSON / GIS files. DDA's GeoJSON layout polygons (published on ddalop.org.in) and DDA's scanned layout-plan PDFs are licensed for personal, non-commercial use only under DDA's Terms & Conditions and Copyright Policy. BiddingPulse does not store, redistribute, render, or build derived parcel polygons from these datasets. Where you see a pocket boundary on BiddingPulse, it is either (a) a single point marker plotted at the published Annexure-I coordinate, or (b) an in-house stylised orientation diagram that summarises factual labels without tracing DDA geometry.

Surveyed cadastral edges. We are not a licensed surveyor. Boundaries shown on this site are indicative only. For exact plot edges, use DDA's authoritative layout drawing on ddalop.org.in and a site survey before any bidding decision.

Map tiles & third-party data

Satellite imagery is served from Esri World Imagery (attribution: © Esri — Source: Esri, i-cubed, USDA, USGS, AEX, GeoEye, Getmapping, Aerogrid, IGN, IGP, UPR-EGP, and the GIS User Community). Reference labels are served from Esri's World Boundaries and Places layer. Both are used under Esri's public-tile attribution terms.

Infrastructure distances on area-research pages are straight-line approximations from public sources (DMRC public timetable, school directories, hospital registry, OpenStreetMap). They are not surveyed distances and are shown for orientation only.

If you believe we've over-reached

If you are DDA, ddalop.org.in, or an entity holding rights in any data we display, and you believe a specific element of BiddingPulse is outside the citation / fair-dealing boundary above, please follow the Grievance mechanism below. We will acknowledge within 24 hours and remove or replace the element within 15 days unless we believe in good faith we are within rights.

What we collect

We collect only what we need to operate the platform. Items below are an itemised list as required under Rule 3 of the DPDP Rules, 2025.

• Account details you provide at sign-up: first name (required), last name (optional), email address (required, immutable after verification), password (stored only as a salted hash, never visible to us), and an optional mobile number with country code.
• Profile preferences you set on the Account page: research focus, budget band, preferred property kind, and preferred plot-size range. All of these are optional and editable at any time.
• Activity data generated as you use the platform: discussion threads, replies, edits, moderation appeals, project unlocks, and (when paid tiers go live) subscription transactions processed by our payment provider. Voting is not enabled during the early preview.
• Diagnostic and security data: page-view timestamps; a one-way HMAC hash of your IP address; a one-way HMAC hash of your user-agent string. We do not store your raw IP address or user-agent string; the hashes are used only to detect abuse and to satisfy audit-log integrity requirements.
• Aggregate analytics via Google Analytics 4, with strict PII filtering. Event payloads are scrubbed in code before they leave the browser to remove email addresses, phone numbers, raw IP, user IDs, and any personal-name fields. We do not transmit identifiable data to GA4.

Why we collect it (purpose)

• To operate the platform: authentication, session continuity, subscription enforcement (when paid tiers go live), content delivery, moderation queue management.
• To moderate content: automated screening on submission and on edit, human review of borderline cases, abuse and spam blocking.
• To comply with legal obligations — the IT Rules, 2021; DPDP Act, 2023; valid law-enforcement requests; and audit-log retention for intermediary safe-harbor purposes.
• To improve the product: aggregated, anonymised analytics about which pages and features are used. We do not run cross-site behaviour profiling.

We do not sell or rent your data to advertisers, brokers, or any third party. We do not use your data to train any third-party AI model.

Legal basis for processing

We rely on your consent under Section 6 of the DPDP Act, 2023 for collecting and processing account, profile, and activity data. We rely on the legitimate-uses grounds under Section 7 narrowly — specifically for fraud prevention, security, audit-log integrity, and compliance with law-enforcement requests under applicable Indian law. Consent is sought through a clear affirmative action at sign-up; you can withdraw it at any time using the contact paths in the Grievance section.

This Policy describes the rights available to you under Indian law. BiddingPulse is intended for users in India and is not offered to, marketed at, or used to monitor users outside India. We are not a "controller" under the General Data Protection Regulation (EU) or UK GDPR, not a "business" under the California Consumer Privacy Act, and not subject to any equivalent foreign privacy law. The rights and remedies granted by such foreign laws are not extended or implied by this Policy. If you are a resident of any such jurisdiction and choose to access the service, the rights you have are those provided by Indian law as described here.

What we share — and don't

What other users see: your display name and your public posts. Your phone number, email, and password are private. Phone and email become visible to a broker only if both you and that broker opt in via the share-contact flow (when broker tier opens).

Law-enforcement disclosure: we may disclose data on a valid legal request — court order, warrant, or summons under applicable Indian law, including the Bharatiya Nagarik Suraksha Sanhita, 2023. We do not volunteer disclosure outside that process and we challenge requests we consider overbroad.

Processors we currently use:

• Supabase — managed PostgreSQL and authentication infrastructure. Hosts our application database. Bound by a data-processing agreement.
• Resend (when configured) — transactional email delivery (verification, magic-link sign-in, grievance acknowledgements).
• Google Analytics 4 (when enabled) — aggregate page and event analytics, with PII filtering applied client-side before any event leaves your browser.
• oMLX (self-hosted) — local large-language-model runtime used for AI moderation. Discussion text submitted for screening is processed within our own infrastructure during the early preview.
• Anthropic (planned, not yet active) — hosted AI provider for moderation review and research-content workflows where local oMLX models are insufficient. When this is enabled, only the specific text required for the task is sent; account identifiers, contact details, and unrelated fields are not.
• Razorpay (planned, not yet active) — subscription payments under a redirect-only flow when paid tiers go live. We will not see, store, process, or transmit cardholder data; all payment-card data is handled inside Razorpay's PCI-DSS Level 1 environment.

Cross-border transfers

Some of our processors store and process data in jurisdictions outside India — typically the United States and the European Union — under the infrastructure provided by the providers above. Where this happens, transfers are made in accordance with Section 16 of the DPDP Act, 2023 and Rule 15 of the DPDP Rules, 2025, and only to jurisdictions that have not been notified by the Central Government as restricted destinations. We rely on contractual safeguards (data-processing agreements) with each processor.

Cookies & tracking

We use first-party cookies for authentication and session continuity. These are strictly necessary for the platform to function and cannot be disabled. They are scoped to the BiddingPulse domain and use the SameSite=lax attribute to limit cross-site exposure. The short-lived verification cookie set during email-confirmation is HTTP-only and not readable by JavaScript on the page; authentication session cookies are set by our auth provider and are readable by the client SDK as required for the session-refresh flow.

When Google Analytics 4 is enabled, it sets first-party measurement cookies used for aggregate product analytics. We do not use cross-site advertising trackers, fingerprinting cookies, or behavioural-profiling cookies. We do not track you across sites we don't operate. We will introduce an explicit opt-in cookie banner for analytics and any other non-essential cookies before the substantive provisions of the DPDP Rules, 2025 take effect on 13 May 2027.

Your rights under DPDP

You have the following rights as a Data Principal:

• Right to access a summary of personal data we hold about you and the processing we do with it.
• Right to correction and erasure — to update inaccurate data and to have personal data erased once it is no longer required for the purpose it was collected, except where retention is required by law.
• Right to nominate another individual to exercise these rights on your behalf in the event of incapacity or death.
• Right of grievance — to raise a complaint with our Grievance Officer, and to escalate to the Data Protection Board of India (established under Section 18 of the DPDP Act, 2023) once you have exhausted our internal grievance mechanism.
• Right to withdraw consent at any time, as easily as it was given. Withdrawing consent will stop processing for that purpose; some processing required for the platform to function (authentication, billing records, audit-log integrity) cannot continue without consent and you may need to close your account.

What you can change yourself today. Auction preferences (research focus, budget band, preferred property kind, preferred plot-size range) and your mobile number are editable directly on your Account page.

What still goes through us during the early preview. Corrections to the name shown on your posts, email corrections, password changes, two-factor sign-in, session management, account closure, and a copy of your data are handled manually. Write to support@biddingpulse.com from the email address registered on your account, or use the Grievance path. Self-service controls for these items are on the roadmap.

Security

Passwords are stored as salted hashes only — never in plain text. Network traffic is encrypted in transit. IP addresses and user-agent strings are hashed using HMAC before they enter our audit log; raw values are not retained. Database access is restricted to the application service; we do not run a query interface exposed to the open internet. We aim to notify affected users and the Data Protection Board within the timeframes set under Rule 7 of the DPDP Rules, 2025 in the event of a personal-data breach.

Retention

Account profile data is retained while your account is active. On account closure, account profile data is deleted within 30 days, except where retention is required by law (audit logs of moderation actions, grievance records, billing records). Posts and replies you have authored remain visible after account closure with the author label removed, unless you request specific posts be taken down. Aggregated, anonymised analytics that cannot be linked back to you may be retained longer for product-improvement purposes.

Children

BiddingPulse is not intended for, and not directed to, children under the age of 18. We do not knowingly collect personal data from anyone under 18. We do not run behavioural tracking, monitoring, or targeted advertising in respect of children. If you believe we have inadvertently collected data from a child, please write via the Grievance path and we will delete it.

Updates to this Policy

We will update this Policy when our processors, features, or the regulatory environment change. Material changes will be announced via email and a 14-day notice on the platform before they take effect. The "Last updated" stamp at the top of this section reflects the most recent revision.

How to raise a grievance

The fastest channel is grievance@biddingpulse.com. Write from the email address registered on your account where possible. Please include:

• your registered display name and account email;
• the URL or thread/post identifier of the content concerned (if any), or the data-processing activity you are objecting to;
• a clear description of the issue and the outcome you are seeking;
• any evidence relevant to the complaint (screenshots, links, prior correspondence).

For broader contact channels — general questions, account support, press, broker onboarding — see About. Use grievance@biddingpulse.com for any formal complaint that requires the routes set out below.

Grievance Officer

Designation: Grievance Officer, BiddingPulse.
Email: grievance@biddingpulse.com.
Operating address: Sector 22, Rohini, New Delhi — 110086.

The Grievance Officer is appointed under the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and also acts as the point of contact under the Digital Personal Data Protection Act, 2023 for all data-protection grievances.

Acknowledgement & resolution timelines

• Acknowledgement: within 24 hours of receipt of a grievance.
• Resolution for content, moderation, intermediary, or copyright complaints: within 15 days of receipt, in accordance with Rule 3(2)(a) of the IT Rules, 2021.
• Resolution for data-protection grievances under DPDP: within 30 days by default, and in any event no later than 90 days.
• Action on a court order or government notification requiring removal of unlawful content under Rule 3(1)(d): within 36 hours of receipt.

Independent legal remedies

BiddingPulse's decision on a reported issue is final at the platform level. Your independent legal remedies are not affected by these Terms and remain available to you, including:

• consumer fora under the Consumer Protection Act, 2019, including the e-Daakhil online filing portal;
• the Real Estate Regulatory Authority for Delhi for any matter falling within RERA's jurisdiction (note that BiddingPulse is not a real estate agent or promoter under RERA; this remedy may apply to brokers introduced via the platform when broker tier opens);
• the Data Protection Board of India (established under Section 18 of the DPDP Act, 2023) for data-protection complaints, after exhausting our internal grievance mechanism;
• law-enforcement agencies and the courts at New Delhi.